Refund and Return Policy

 

Thank you for choosing https://buyqb.shop/ for your Shopping needs.

Do you accept returns?
Yes, we accept returns for defective and non-defective products

30-day return policy (which means you have 30 days after receiving your item to request a return.)

  • Restocking fee : No Cost
  • Product Condition : Only new products
  • Return method : In Store + By Mail
  • Return label : Included in the package
  • Currency that applies to this policy : USD

In order to qualify for a Refund :

  • the item must remain in its original condition
  • without any signs of wear or use
  • complete with tags
  • housed in its original packaging.
  • Additionally, the provision of the receipt or proof of purchase is necessary.

To start a return, you can contact us at  support@buyqb.shop

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues : 

Kindly examine your order upon delivery and promptly notify us if the item is faulty, damaged, or incorrect, allowing us to promptly address the issue and rectify it.

Should you accidentally purchase the incorrect product and require a return, the shipping expenses for the return will be your responsibility. However, if the error lies with us in delivering the wrong item, we will bear the cost of return shipping.

Exchanges :
Do you accept exchanges? : Yes, I accept exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@buyqb.shop

Refunds : 

If the customer orders the wrong product for any reason and wants to return it, then the customer will bear the shipping charges.
If we mistakenly give the wrong product to our customer, then we will bear the shipping charges.

  • Refund processing time : (The amount of time it takes for the customer to receive a refund) : Max 5 business days
  • Currency that applies to this policy : USD

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method within Max 5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we approved your return, please don’t hesitate to contact us at: support@buyqb.shop

buyqb.shop :

  1. You can call us at +1 786 352 3003 Monday to Friday: 9:30 AM – 6:30 PM (CST)
  2. Email us at support@buyqb.shop
  3. Address :
    4319 HIDDEN LAKES DR, NICEVILLE, 32578, UNITED STATES.